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Front Desk Greeter/Receptionist

Location:Sugar Land, TX
Salary Range:$9.50 per hour
Exempt/Non-Exempt:Non-Exempt
Employment Type:Part Time
Department:BDC
Description:

This role  is responsible for the acknowledgement, greeting and assistance for arriving clients in the showroom and related sales area.  Additionally, this position will back up the Receptionist and be responsible at times, for all incoming calls.

Duties:

 

Ensure all arriving Customers are acknowledged and professionally greeted immediately upon arrival.

Develop and maintain a Vehicle Prospect/Customer log to ensure

ALL arriving persons are identified and their preence recorded electronically

Escort the arriving Customer that needs direction.  (i.e., Service, Parts, Body Shop, Cashier, etc.)  Do not send.  Escort whenever possible.

-         Greet arriving Customers with a Sales Appointment set by the Dealership Business Development Center using script as developed by the BDC Manager and Sales Manager. 

-          Offer refreshment and seating for Customers waiting for a Sales Representative or other Dealership personnel.

Maintain contact with waiting Customers and seek Sales Management assistance to ensure timely intervention on behalf of the Customer.

Qualifications:

High school diploma or equivalent. 

Ability to understand and use written, electronic and verbal communications. 

Professional personal appearance. 

Excellent communication,organization, and Customer relationship skills. 

Must be able to work 3:30 - 7:30 PM up to three days a week  and up to three Saturdays a month 10:00 - 7:30.



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